About Us

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We are Guided By Our Dedication and Principles to Provide Exceptional Care Services in Surrey

Since we were founded in 2018, Improving people’s lives has been our top priority. We are responsible for ensuring your care and comfort. Tender Hands strive to deliver care services that are flexible and transparent. Our goal is to align with your goals and provide highly personalised, focused care as part of our collaborative effort to enhance the quality of care available to our clients. We are the trusted local home care agency serving Farncombe, Godalming, Milford, Witley, Chiddingfold, Elstead, Bramley and Shalford.

Our Values

Respect, compassion, dignity, trust, and accountability are our core values, guiding us to provide exceptional care services.

Our Mission

Our mission is to provide the highest quality care services that empower and support individuals to live fulfilling and independent lives.

Our Vision

Our vision is to be a leading care agency that champions person-centred care, setting the standard for excellence in the industry.

Our Ethos For In-Home Care

We understand that arranging care at home can be overwhelming, which is why we strive to simplify the process. Our home care services cater to both short-term and long-term needs, providing comprehensive support.

Empowering Independence with Personalised Care

Our focus is on promoting independence and providing customised care that meets the unique needs of each client. We involve our clients and their loved ones in all aspects of care planning, ensuring their preferences are respected.

Balancing Emotional and Physical Support

We recognise that emotional and moral support is equally important as physical care. That’s why our care approach is personal and compassionate, and we maintain open communication with family members and friends.

Transparent Communication for Peace of Mind

Effective communication is crucial for peace of mind, which is why we keep records of all care and support provided, readily available in the client’s home. We are always reachable for further inquiries or concerns.

Care Quality Commission

We are CQC registered and fully insured to provide care in the home.

Meet The Team

Our owners, office staff and caregivers have compassion, integrity, and a commitment to excellence, ensuring that our clients receive the highest standard of care at all times.

Owner

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Owner

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Manager

Claire Hibbert

Admin

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Care Coordinator

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Staff Supervisor

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There's No Place Like Home.

Get in Touch With Tender Hands For an Informal and Confidential Chat Today.
01483 421100

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